FAQ

HOW DO I SUBMIT A DONATION REQUEST?

Heritage Hotels & Resorts has established a history of supporting non-profit, philanthropic and cultural preservation initiatives. We receive many requests for donations and do our best to assist programs operating in our local community and those that champion causes aligned with our mission.
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Request Donation

WHAT TIME IS CHECK-IN/CHECK-OUT?

Check-In
‍Check-in time is 4 p.m.
‍Check out
‍Check-out is 11 a.m.

WHAT IS THE AMENITY FEE?

$30 - Includes parking, morning coffee available upon request, WiFi, and in-room bottled water.

WHAT IS THE SMOKING POLICY?

Hotel St. Francis is a non-smoking hotel. If there is evidence of smoking in a guest room, we will charge a fee of $200 plus tax to the guest to cover cleaning costs.

IS WIFI INCLUDED?

WiFi is included in the amenity fee.

WHAT IS YOUR PET POLICY?

We are happy to welcome dogs to Hotel St. Francis. Our pet fee is $75 per stay for the first dog, and $35 for the second dog. Guests cannot leave pets unattended. Dog weight limit is 60 lbs. Please contact reservations at 800-529-5700 with any questions.

WHAT IS THE MINIMUM AGE REQUIREMENT?

Guests must be at least 21 years old to make a reservation. Exceptions are made for active military with proper military ID if under the age of 21.

WHAT TRANSPORTATION SERVICES DO YOU OFFER?

Transportation services available in partnership with Elegance Limousine & Black Car Services

WOULD YOU LIKE TO VIEW ADDITIONAL FAQS?

Please view our expanded list of FAQs